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Terms of Service

Last Updated: January 2, 2026

1. Acceptance of Terms

By accessing and using the NexTrans Logistics website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Services Description

NexTrans Logistics provides freight transportation, shipping coordination, and logistics services including but not limited to:

  • Full Truckload (FTL) shipping services
  • Less Than Truckload (LTL) shipping services
  • Refrigerated and temperature-controlled transport
  • Expedited and time-critical deliveries
  • Real-time shipment tracking
  • Freight quote generation and booking

3. Shipping Terms & Conditions

3.1 Booking and Quotes

All quotes provided are estimates based on the information you provide. Final charges may vary based on actual weight, dimensions, distance, and any additional services required. Quotes are valid for 7 days unless otherwise specified.

3.2 Pickup and Delivery

Pickup and delivery times are estimates and not guaranteed unless explicitly stated in writing. NexTrans is not liable for delays caused by weather, traffic, mechanical issues, or other circumstances beyond our control.

3.3 Packaging Requirements

Shipper is responsible for ensuring all goods are properly packaged for transport. NexTrans is not liable for damage resulting from inadequate packaging. We reserve the right to refuse shipments that are improperly packaged.

4. Prohibited Items

The following items are prohibited from shipment:

  • Hazardous materials (unless properly licensed and documented)
  • Illegal substances or contraband
  • Explosives, firearms, and ammunition
  • Live animals (without prior authorization)
  • Perishable goods (without refrigerated service)
  • Items of extraordinary value without declared value coverage

5. Liability and Claims

5.1 Carrier Liability

NexTrans liability for loss or damage to cargo is limited to $0.50 per pound per article unless additional coverage is purchased. Claims must be filed within 9 months of delivery date or expected delivery date.

5.2 Filing a Claim

To file a claim, you must:

  • Notify us in writing within 15 days of delivery
  • Provide original bill of lading and proof of value
  • Document damage with photographs
  • Retain damaged goods for inspection

6. Payment Terms

Payment is due upon receipt of invoice unless credit terms have been established. Late payments are subject to a 1.5% monthly finance charge. NexTrans reserves the right to hold shipments for non-payment.

7. Cancellation Policy

Shipments may be cancelled up to 24 hours before scheduled pickup without penalty. Cancellations made less than 24 hours before pickup may incur a cancellation fee of up to 25% of the quoted rate.

8. Insurance

Basic carrier liability is included with all shipments. Additional cargo insurance is available for purchase. We strongly recommend purchasing additional coverage for high-value shipments.

9. Force Majeure

NexTrans shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

10. Indemnification

You agree to indemnify and hold harmless NexTrans Logistics, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States and applicable federal transportation regulations. Any disputes shall be resolved in the courts of competent jurisdiction.

12. Modifications to Terms

NexTrans reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions regarding these terms, please contact us at:
Email: legal@nextranslogistics.com
Phone: (555) 123-4567

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